Gill’s Cruise Centre, which ceased trading on July 15 2011, was among the UK’s biggest cruise agents.
Should you have a current booking with them, please be assured that you have no reason to worry.
Gills were fully ABTA protected which means your money is completely safe.
Your booking will not be lost. It will be transferred directly to the cruiseline or to a cruise specialist agent of your choice.
Carnival UK sales and customer services director Giles Hawke said: “This is a unique incident relating to Gill’s. It does not reflect the state of the cruise market which continues to perform extremely well. A lot of agents are running very profitable cruise businesses.”
All the cruise lines are assuring customers that the cruise industry is in good shape and Gills failure is a one-off.
For full peace of mind it is always safest to book with cruise lines direct and use a credit card for payments.
P&O Cruises seem to be offering online prices that match travel agent prices and they are also making no charge for credit card payments on 2011 bookings.